911 Communications

Program Overview

The GCRPC 9-1-1 Department developed a Regional 9-1-1 Plan to include DeWitt, Goliad, Gonzales, Jackson, Lavaca and Victoria counties.  Calhoun County was not included in the regional plan since it had previously established a 9-1-1 emergency district.  The plan, approved by the Commission on State Emergency Communications (CSEC), (the State 9-1-1 Commission) includes Automatic Number Identification (ANI), Automatic Location Identification (ALI), Selective Routing (SR), Wireless and Voice Over Internet Protocol (VoIP).  These enhanced features allow for the display of the ten digit telephone number of the caller and the address for that telephone to be displayed at the public safety answering point (PSAP) when 9-1-1 is dialed.  The 9-1-1 department is currently working on the project for texting to 9-1-1.

Essentially a user-based system, a local service fee of 50 cents per local exchange access line (phone line) per month is collected and maintained at the state level (state comptroller).  In addition, an equalization surcharge fee of three-tenths of 1% is also imposed on each customer receiving intrastate long distance service.  This surcharge is collected by the state and distributed to those regions where the local service fees collected are not enough to maintain 9-1-1 service.  These funds are used to maintain and upgrade the 9-1-1 equipment and to assist the counties in providing physical addresses to all residents.

The GCRPC 9-1-1 Department has implemented an Internet Protocol (IP)-enabled network. This network is currently able to push out updated maps to all of the regionís PSAPís.  The end goal of this project is to be in alignment with CSECís State-level Emergency Services Internet Protocol (IP) Networks (ESInet). 

Recommendations for the State Level ESInet Phase II

The Regional Planning Commission's within the state have been working with CSEC in developing news and facts for the public concerning Next Generation.

Please click on the link below for several important videos regarding 9-1-1 Next Generation informtaion:

Commission On State Emergency Communications YouTube Channel

In Texas, Kari's Law requires direct access to 9-1-1 service from a telephone system that provides outbound dialing without having to first dial a prefix or other access number or code. The law also requires all capable MLTS to be programmed to send notification of a 9‑1‑1 call to a central location on the premises of the site a 9-1-1 call is placed. Under Kari's Law, if an MLTS system cannot meet these requirements without substantial cost, a 1-year waiver of these requirements may be granted. The deadline for waivers is September 1, 2017.

For more information, please click here

If the above link does not direct you to the website, please copy and paste the link below:


GCRPC Text to 911 Service

Contact Information

For 9-1-1 Addressing Needs:

Mailing/Physical  Address:


361-578-1587, Option 2
1-877-917-3911 (Outiside of Victoria)

Golden Crescent Regional Planning Commission
1908 N. Laurent Street, Suite 600
Victoria, Texas 77901

Lesley Sciba